The fair PSA
The tool fits the business. Not the other way around.
TINYpsa is a complete business management tool for service professionals who are tired of paying enterprise prices for software that wasn’t built for them.
No subscription required. No cloud dependency. No features you’ll never use. Just your clients, your work, your time, and your invoices. On your machine.
Works on Windows and Mac. No account required. Your data lives on your machine, and the only time TINYpsa calls home is to check your license and look for updates.
Your Data Stays Yours
No cloud, no accounts, no subscription. Everything lives in one folder on your machine that you can open yourself, and it keeps working offline. Nobody raises the rent or locks your books.
Ticket Tracking
The central unit of work. Put as many people on a ticket as the job needs, each with their own time and visits. Email tickets wait to be claimed.
Time Entry
Log time against any ticket as you work, then pull it straight into an invoice when the job is done.
Invoicing
Every unbilled hour on one worklist. The same hour can never land on two invoices. Mark one paid and it prints as a receipt.
Agreements & Contracts
Track hours purchased, used, and remaining. Flat-fee contracts invoice themselves on the cycle you set, and each agreement can set its own billing type and minimum time.
Email, Both Ways
Inbound email becomes tickets automatically. Reply to the client right from the ticket, no inbox needed. If a mailbox stops answering, TINYpsa tells you.
Team Access
Up to 10 people on one board over the local network, each invited with a one-time link. No cloud, no per-seat bill.
Permissions
Read or Edit, per person, per section. Techs see tickets, the bookkeeper sees billing, and the server enforces it.
Secure Connection
Switch on https for your network. TINYpsa makes its own certificate, each computer trusts it once, and the plain address keeps working.
Dashboard
Four weeks of schedule on one calendar, your tickets by status and priority, and open projects. Pick a person and it shows only their work.
Run the business
Find a Time
One click finds a person’s next open slot inside your business hours, clear of everything already booked. Any number of visits on one ticket.
Recurring Tickets
Monthly maintenance that files itself. Set the schedule once and each visit lands on the board, booked, on the day or up to one repeat ahead.
Response SLAs
A color-coded clock per agreement that only runs during your business hours. Nights and weekends never count against you.
Reports
Which agreements pay, where the hours went, what you invoiced, how billable the team was. A weekly timesheet per person. Export to PDF or CSV.
Client Self-Scheduling
Clients pick their own time and it lands on your schedule as a ticket automatically.
Integrates with Microsoft Bookings
Calendar Sync
Schedule a ticket and the time is blocked on that person’s Microsoft 365 calendar, so your booking page never offers a slot you have already given away.
Multiple Mailboxes
Bring in email from several addresses or brands at once. Each one can file its tickets as its own type, and replies go back out from the address the client wrote to.
Merge and Move
Two tickets for one problem? Fold one into the other. Its time, email, attachments, history and appointment all move to the survivor. Or move a single time entry or email to the ticket it belongs on, and the client’s next reply follows it.
Clients & knowledge
Client Management
Companies, contacts and sites, organized the way you think about your clients. Bring your list across from a CSV.
Projects & Phases
For work that spans more than one ticket. Broken into phases, tracked to completion, and signed off one phase at a time.
Client Documentation
Your own templates for what you know about each client, attached right beside the work.
Peace of mind
Automatic Backups
Timestamped snapshots on your schedule, to any folder you choose. Warned before they go stale.
Change Logs
Every record keeps its own history, tracked with who changed what and when.
Nothing Gets Lost
Deleting is reversible. Trashed records wait, ready to restore with one click.
Client Offboarding
Mark a client inactive and their tickets go read-only, their contacts and sites follow, and automatic invoicing pauses. With Calendar Sync on, their upcoming visits come off your team’s calendars too. Nothing is deleted.
Make it yours
Make it Yours
Themes, fonts, icon sets, and your own words. Call them Jobs instead of Tickets. Your call.
Filter Everything
Filter any board by any field, save the views you use daily, reshape every column to taste.
Templates
Ticket and project templates for the jobs you do again and again. Duplicate one into a client, as many copies as you need, and it is ready to run.
Saved Notes
Prewritten work notes and invoice text, with the client and ticket details filled in for you. Type it once, drop it in every time.
Bulk Actions
Tick a run of rows and change them in one move: set priority, file them against an agreement, add a person, or close them out.
Roadmap
Features Roadmap
We’ve lived with PSAs that promise the world and deliver tears. We’re not doing that to you. We ship new features every month. Up Next means it’s committed and coming. Considering means we’re weighing it and want your input, it is not a promise. Things can move between these lists or fall off entirely, and when they do, we’ll say so here. Everything that ships is listed in TINYpsa under What’s New.
Up Next
- Send Invoices. Email an invoice, or a batch of them, straight from TINYpsa, with a Sent date on the Invoicing board.
Shipped
- One license, everything included. Client self-scheduling with Microsoft Bookings, calendar sync and multiple mailboxes now come with every license. No subscription.
- User access control. Decide what each teammate can see and change, section by section, with more than one Owner if you want. Shipped free in v1.0.6, September 2026.
- Secure connection. TINYpsa answers at an https address on your network, with a certificate it makes itself, so nothing a teammate looks at crosses the wire in the clear. Shipped free in v1.0.6, September 2026.
- Recurring tickets. Scheduled maintenance that files itself, with the visit already booked. Shipped free in v1.0.5, September 2026.
- Saved Notes. Tired of typing the same thing over and over again? Pick a saved note and it drops straight into the time entry, or the invoice. Shipped free in v1.0.5, September 2026.
- Client offboarding. Retire a client and their tickets go read-only, with nothing deleted. Shipped free in v1.0.3, August 2026.
- Ticket templates. Common ticket types, pre-filled. Shipped free in v1.0.1, August 2026.
Considering
- Procurement & Asset Management. Designed with customer input first. Tell us how you buy.
- Custom Automation. Build workflows that take actions based on criteria triggers.
- QuickBooks Integration.
- Calendly Integration.
- Microsoft Teams Integration.
Pricing
One license. Everything included.
Buy once and it’s yours for good. Every feature, up to 10 people, and free updates for the major version you buy.
Team License
$200
- One-time payment. No subscription, ever.
- Up to 10 people on your local network, each with their own secure login.
- Every feature, including Client Self-Scheduling with Microsoft Bookings, Calendar Sync and Multiple Mailboxes. Unlimited tickets, clients, and invoices.
- Updates for the major version you buy, bug fixes and new features alike.
- Your data lives on your machine, not in our cloud.
- Windows & Mac.
- 30-day free trial with everything included.
- Refunds within 14 days for problems we cannot fix. Refund policy
New features added during this major version come free to every license holder. A future major version may be a separate, discounted upgrade. Your data is never locked away.
TINYpsa
The Fair PSA
Local-first business management for service professionals. No cloud, no subscription, no lock-in.
· Portsmouth, NH