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Your Data Stays Yours

No cloud, no accounts, no subscription. Everything lives on your machine and keeps working offline. Nobody raises the rent or locks your books.

Ticket Tracking

The central unit of work. Fast to create, fast to close, scheduled so nothing slips through.

Time Entry

Log time against any ticket as you work, then pull it straight into an invoice when the job is done.

Invoicing

Every unbilled hour on one worklist. The same hour can never land on two invoices, ever.

Agreements & Contracts

Track hours purchased, used, and remaining. Let flat-fee contracts invoice themselves each month.

Email, Both Ways

Inbound email becomes tickets automatically. Reply to the client right from the ticket, no inbox needed.

Team Access

Your whole team on one board over the local network. No cloud, no per-seat bill.

Dashboard

Scheduled today, scheduled this week, new tickets. The first thing you see answers what to do today.

Run the business

Scheduling

One click finds the next open slot inside business hours, clear of existing bookings.

Response SLAs

A color-coded clock per agreement that only runs during your business hours. Nights and weekends never count against you.

Reports

Which agreements pay, where the hours went, what you invoiced, how billable the team was. Export to PDF.

Client Self-Scheduling

+Pro

Clients pick their own time and it lands on your schedule as a ticket automatically.

Integrates with Microsoft Bookings

Clients & knowledge

Client Management

Companies, contacts, and groups, organized the way you think about your clients.

Projects & Phases

For work that spans more than one ticket. Broken into phases and tracked to completion.

Client Documentation

Your own templates for what you know about each client, attached right beside the work.

Peace of mind

Automatic Backups

Timestamped snapshots on your schedule, to any folder you choose. Warned before they go stale.

Change Logs

Every record keeps its own history, tracked with who changed what and when.

Nothing Gets Lost

Deleting is reversible. Trashed records wait, ready to restore with one click.

Make it yours

Make it Yours

Themes, fonts, icon sets, and your own words. Call them Jobs instead of Tickets. Your call.

Filter Everything

Filter any board by any field, save the views you use daily, reshape every column to taste.

A Little Fun

Decorate your workspace with stickers and earn tokens just by logging time. Optional, always.

We’ve lived with PSAs that promise the world and deliver tears. We’re not doing that to you. We ship new features every month. Up Next means it’s committed and coming. Considering means we’re weighing it and want your input, it is not a promise. Things can move between these lists or fall off entirely and when they do, we’ll say so. Both here and in TINYpsa, so you always know what’s coming.

  • Recurring tickets. Scheduled maintenance that files itself.
  • Ticket templates. Common ticket types, pre-filled.
  • Time-Entry Templates. Tired of typing the same thing over and over again? Select a pre-filled Time-Entry Template.
  • User access control. Roles for bigger teams. Techs see tickets, bookkeepers see billing.
  • Procurement & Asset Management. Designed with customer input first. Tell us how you buy.
  • Custom Automation. Build workflows that take actions based on criteria triggers.
  • Quickbooks Integration.
  • Calendly Integration.
  • Microsoft Teams Integration.

Buy once and it’s yours forever. Add Pro if you want priority support and new features as they launch.

Single License

*Intro price. $200 after January 1, 2027.

  • One-time payment. No subscription, ever.
  • 1 user, 1 machine.
  • Complete feature set. Unlimited tickets, clients, and invoices.
  • Runs offline. No cloud to go down, your data never leaves your machine.
  • Bug fixes forever. Discounted upgrades to future major versions.
  • Windows & Mac.

Team License

*Intro price. $400 after January 1, 2027.

  • One-time payment. No subscription, ever.
  • Up to 10 users, each with their own secure login.
  • Complete feature set. Unlimited tickets, clients, and invoices.
  • Runs offline. No cloud to go down, your data never leaves your machine.
  • Bug fixes forever. Discounted upgrades to future major versions.
  • Local network hosting. Windows & Mac.

+ Pro

*Intro price. $60/mo after January 1, 2027.

  • Requires a Single or Team license.
  • Every new feature as it ships.
  • Priority email support, 1 business-day response.
  • Priority bug fixes.
  • Setup and configuration help.
  • Cancel anytime, and keep every feature you already have.

**Subscribe now and $50/mo is your price for as long as you stay subscribed, even after the price rises.

TINYpsa

The Fair PSA

Local-first business management for service professionals. No cloud, no subscription, no lock-in.

Built byTuned MSP· Portsmouth, NH
© 2026 Tuned MSP LLC. All rights reserved. One-time purchase Windows & Mac Your data stays yours